Refund policy

Return and Refund Policy

Green English

Thank you for choosing Green English. We are committed to providing high-quality services. Please read this Return and Refund Policy carefully before making a purchase.

Your Rights Under Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement, refund, or compensation for a major failure, and to have services remedied if they fail to be of acceptable quality or match the description.

Nothing in this policy excludes or restricts any rights you may have under the law.

Refunds

We generally do not offer refunds for change of mind, early termination of studies, or unused lessons. However, if our services do not meet consumer guarantees under Australian law, you may be entitled to a remedy.

Course Transfer

You may change your program at any time without penalties or additional charges. The funds paid for the original enrolment will be credited toward the new course. If the new course costs less, the difference is not refundable, unless otherwise required by law.

Changes to this Policy

We reserve the right to update or modify this Return and Refund Policy. Any changes will not affect your rights under the Australian Consumer Law.

By using our services, you agree to this policy as it applies at the time of your purchase.

Contact

Green English
Email: contact@green-english.online
Website: https://green-english.online